Privacy Policy for Al Tahoor Quran Institute

Last Updated: July 23, 2025

At Al Tahoor Quran Institute, your privacy is paramount. This Privacy Policy outlines how we collect, use, maintain, and disclose information from students, parents, and users of our website and educational services. It applies to our online activities and data collected via our platforms.
By using our website and services, you consent to this Privacy Policy.

1. Information We Collect

We collect various types of personal and non-personal information to provide and improve our online educational services and manage tuition. We collect personal identification information only when voluntarily submitted, making the reasons for collection clear. Refusal to provide information may limit access to certain services.
This includes:

a. Personal Information

  • Contact Information: Name, email address, phone number, country, city, and time zone.
  • Demographic Information: Gender (for appropriate class placement), and age of all students registered with us.
  • Parent/Guardian Information: Names, contact details, relationship to student, and information for minors.
  • Contact for Services: When you contact us to inquire about or sign up for our services, we may ask for your contact information, including items such as name, email address, and telephone number. We collect personal details from our students when they register for our courses or contact us through our website.
  • Direct Communications: If you contact us directly or our support team, we may receive additional information about you such as the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
  • Communication Data: Textual data, communication details, and connection time generated by using our website, collected and used to calculate remuneration generated from this communication (e.g., for teacher payments).

b. Automatically Collected Information (Non-Personal)

  • Usage Data: We collect information about your interaction with our website, including IP address, browser type, device information, and pages visited. This data helps enhance website functionality and user experience by analyzing trends and tracking movement.
  • Log Files: Our standard log files record visitor data such as IP addresses, browser type, and timestamps. This non-personally identifiable information is used for website administration, trend analysis, and demographic gathering.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to improve user experience, analyze website usage, and provide personalized content. These small files stored on your device help us identify you (e.g., if logged in) and enable certain website functions.

2. How We Collect Information

We collect information directly from you when you inquire about or register for our services, fill out forms, request information, or communicate with us via email or phone. We also collect data automatically when you interact with our website through cookies, web beacons, and logs. This data may be collected anonymously to provide online tuition services.

3. Community Information

If Al Tahoor Quran Institute provides a community website or forums, we collect information from you to post entries to these platforms. Such information may include your email address, Internet Protocol address, user name, date and time of signup, and date and time of posts to the forum. We use this information for the secure and efficient functioning of our community website, to provide you with access to our community site, to detect and prevent violations of our legal agreements, and as part of any legal obligations related to our community website. Information you publicly post on our website may be viewed and used by others.

4. Customer Service Correspondence

We also collect information involving customer service correspondence. This information may include emails, internet chats, faxes, or telephone calls directed to our customer service centers. We process this information to provide customer service, handle complaints or disputes, measure and improve our customer service, detect and prevent fraud, and detect and prevent violations of the legal agreements.

5. Cookies and Web Beacons

We use cookies and web beacons to enhance user experience, analyze website usage, and provide personalized content. These technologies help us identify users, track sessions, and monitor website performance. You can manage cookie preferences through your browser settings, though this may limit some website functionality.

6. Choice

We will seek your consent prior to using your personal information in a manner incompatible with the purposes we described in this Privacy Policy at the time of collection. You may choose not to provide any personal information to Al Tahoor Quran Institute, in which case we will be unable to provide certain services to you.

7. Data Security

We take data security seriously, employing robust technical and organizational safeguards. These include SSL encryption for data transmission, secure storage, restricted access to authorized personnel, and regular security audits and staff training. While we strive for complete security, no online platform can guarantee 100% protection. We encourage strong, unique passwords and user precautions.

8. Data Integrity and Retention Policy

We process personal information for its original purpose, ensuring accuracy and completeness. We retain Student PII only as long as necessary for educational or legal reasons. Upon completion or request, student data is securely deleted or de-identified. We maintain records to improve service quality and for returning students.

9. Payment & Refund Policy

For information regarding payments and refunds, please visit our Terms and Conditions page.

10. Changes to This Privacy Policy

We may update this policy periodically. Material changes will be notified via email or website notice. Your continued use of the website after changes constitutes acceptance. We will amend this Privacy Policy in a manner consistent with the Safe Harbor Program.

11. Contact Us

For any privacy-related inquiries, please reach out to us:
Al Tahoor Quran Institute
WhatsApp
Email: [email protected]
Website: altahoorquraninstitute.com
We are committed to addressing your concerns promptly and transparently. Thank you for trusting Al Tahoor Quran Institute with your information and your learning journey.